Visitor
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1 Message
Temporary utility box replacement
Hi,
I have a utility box in front of my house that houses my Xfinity connection cables. It’s 2 foot high cylinder next to my driveway. I was told when it was installed, it is a temporary box and that a flush underground unit would be installed later. That has not happened. How do I go about getting this unit replaced?
Thanks.
Accepted Solution
XfinityAldrik
Official Employee
•
2.5K Messages
1 hour ago
Thank you for reaching out to us @user_7zystp! Our team can assist with opening a ticket for this pedestal. Could you please send us a DM with your full name, full address, phone number, and email address? To send a "Direct Message" to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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