Hello, @user_vtfyp4 thank you for creating a post over Xfinity Forums. You've contacted the right place for support, and would like to help with the no internet concern. Working from home myself I completely understand needing to have access to service up and running. I did have a couple of questions that will be helpful for me to assist better:
- Was this for Xfinity Internet or NOW Internet service? - Did you receive Xfinity equipment, or were you going to be using your own modem?
XfinityJustinC
Official Employee
•
1.2K Messages
2 days ago
Hello, @user_vtfyp4 thank you for creating a post over Xfinity Forums. You've contacted the right place for support, and would like to help with the no internet concern. Working from home myself I completely understand needing to have access to service up and running. I did have a couple of questions that will be helpful for me to assist better:
- Was this for Xfinity Internet or NOW Internet service?
- Did you receive Xfinity equipment, or were you going to be using your own modem?
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