Temporary service

Hello user_4nkpnb , We can check to see if your account is eligible for a payment arrangement and help set one up if you are. https://www.xfinity.com/support/articles/set-up-payment-arrangement provides the instructions for doing it online. 

If you'd like us to check, send us a direct message with your full name and the service address. 

To send a "Direct Message" to Xfinity Support: 
Click "Sign In" if necessary 
Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging 
Click the "New message" (pencil and paper) icon 
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there 
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list 
- An "Xfinity Support" graphic replaces the "To:" line 
Type your message in the text area near the bottom of the window 
Press Enter to send it.