Visitor
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1 Message
Temporary line relocation for house move
Hello, I'm working through the process to move my current home, on the same property, just farther back from the road. We have a set of power lines, that also carry your Xfinity lines ,that run between the current house location and the new proposed house location. Looking to understand what can be done to have those lines temporarily moved, so the house can pass under/over them, to get to the new location. Thanks!
XfinityJamesC
Official Employee
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2.3K Messages
2 years ago
Greetings, @user_35bb5b! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about your relocation. You have definitely come to the right place for assistance.
If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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