Visitor
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2 Messages
TEMPORARY CABLE WORK NOT COMPLETED
We had an outage in July of 2024. On August 4, 2024 a technician ran a "temporary" feed line from a service post 4 houses away. My service post is located in my backyard. This "temporary" line is ran across my neighbors front yards, their driveways and sidewalks. This line has been there for 3 months now. In that 3 months it has been replaced once because of damage but remained in the same location. I visited the service workshop on Vineland Road in Orlando and talked with a technician. He couldn't even find a work order for my house but promised that he would generate one and to expect a call from a Supervisor within a week. That was 3 weeks ago.
How can I get in touch with the Maintenance Team in Orlando to get this resolved? The normal call center line can't help.
XfinityThomasD
Official Employee
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955 Messages
14 days ago
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