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user_bjdh70
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Monday, June 22nd, 2026 8:27 PM

Television

I keep getting a message on the television that says the channel is currently unavailable-but it says the same message for all channels 

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4 hours ago

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user_qfcgfk

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6 hours ago

More info than I got online .  Xfinity TV died.  And can’t get help…or an answer.   Anybody?

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XfinityRay

Official Employee

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4K Messages

Hi there, @user_qfcgfk! I am sorry that your TV service has not been working. Our engineers are working on this concern. Some customers have reported they are able to watch again. Is your TV service back up and running?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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4 hours ago

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XfinityAbby

Official Employee

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5 hours ago

Hello @user_bjdh70 thank you for reaching out on our community forum! Our teams are aware of the TV service interruption, and we are working hard to get everything resolved as quickly as possible!

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