hauteur's profile

New Poster

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3 Messages

Fri, Jan 8, 2021 6:00 AM

Telephone numbers

An agent has just told me that they do not have access to Comcast's retail stores.  This is beyond incredible.  I need to cancel my appointment and cannot reach the store to reschedule.  The live agent and the chat mechanism will not provide any assistance.  How do I get a phone number?

 

Responses

Official Employee

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374 Messages

5 m ago

Thanks so much for taking the time to reach out to us regarding your service appointment. I very much appreciate your patience and greatly apologize for the delay in our response.all appointments and scheduled visits are able to be cancelled or rescheduled using your Xfinity my account https://comca.st/35XkthF can find the steps for this process here through this link https://comca.st/3qzxy8J

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