Visitor
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1 Message
telephone no for construction
Comcast installed new box in my property and broke my sprinkler pipe; i have no way of contacting them so they could fix it
Visitor
•
1 Message
Comcast installed new box in my property and broke my sprinkler pipe; i have no way of contacting them so they could fix it
XfinityJustinC
Official Employee
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1.9K Messages
4 hours ago
Hello @user_2wnoc2 thank you for reaching out over Xfinity Forums. I definitely want to help ensure you're able to get in touch with the correct team to assist with sprinkler pipe damage, and can get a damage ticket opened for one of the construction experts to reach out. Since I'll need to gather some information that we don't want here in our public conversation to get the ticket submitted. Could you please send our team a direct message with your full name and full address?
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window, please add your full name and address
• Press Enter to send it
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XfinityJustinC
Official Employee
•
1.9K Messages
3 hours ago
@user_2wnoc2 thank you for sending the direct message with the requested information. I was able to locate that, and will follow up with you there to continue with the damage claim ticket.
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