Visitor
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1 Message
telecommunications pedestal repair
Pedestal and wires behind home has been damaged and are in need of urgent repairs, xfinity AI app won't let me schedule maintenance and just wants me to restart my modem...have been without internet for 2 days
EG
Expert
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112.4K Messages
9 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDena
Official Employee
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3.5K Messages
9 days ago
I am sorry to hear of the damage and being without services. If you are having service issues we would need to send out a technician to address. Have you completed the steps in the app to schedule one? @princeali99
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