kwhooe's profile



1 Message

Monday, January 30th, 2023 10:51 PM

Technition no show for appointment 2X

​Twice telephone Xfinity representatives indicated that we had an appointment for Xfinity tech to check downed service wire and both times there was a No-show, no technician showed up, no call, nothing. Horrible poor service by Xfinity​

Official Employee


400 Messages

2 months ago

Oh, no! That's not what we want to see happening, @kwhooe! Can you please send us a direct message, so our team can help with checking into this further? 


To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
• Click the "Direct Message" icon (top right corner)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it




98.2K Messages

2 months ago

Concern moved here to the Customer Service help section .

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