Visitor
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1 Message
Technician tier 2 is requested
Last few weeks ago I had a technician came to temporarily install a new cable into my house in order for me to connect to XFINITY modem. He ran a cable along the side of my house in the ground, and said XFINITY would send someone down another time to bury the cable.
I was told 3 times with 3 different dates that someone would show up, but I haven’t seen anyone yet, and the cable is still laying visible on the ground.
Is there a number I can call directly?
CCTimothy
Valued Contributor
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406 Messages
2 years ago
I'm so sorry to hear about this, @user_2d271c, but I appreciate you reaching out on the forums! If you want to call in, you can always reach out to 1-800-934-6489, but we're here and ready to assist, as well! How would you like to proceed?
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