1 Message
Technician that was supposed to come to my house for repair I scheduled
I spoke with someone at Xfinity and they scheduled a technician to come to my house today but no one showed up who do I need to speak to to resolve this issue
1 Message
I spoke with someone at Xfinity and they scheduled a technician to come to my house today but no one showed up who do I need to speak to to resolve this issue
EG
Expert
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110.3K Messages
3 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasA
Official Employee
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2.4K Messages
3 months ago
Oh no, user_jimeeo! This is not the experience we want for anyone. Thank you for your feedback and allowing us the chance to help out. If you could please send a direct chat message with your full name and complete service address to “Xfinity Support”, I'd be happy to help. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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