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Thursday, March 12th, 2026 12:14 AM

Technician request

Hello, my house has been having prolonged issues with the WiFi and the extender. I want to schedule an appointment with a technician to figure it out. 

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Official Employee

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2.4K Messages

3 hours ago

Good evening user_cd1ka1 thanks so much for taking the time to reach out here on our Xfinity Forums with these service concerns! What specifically is going on with the services and the Wi-Fi extender?  How long has this issue been occurring? Have you had a technician out before for this same issue, and if so, how long ago was that? 

 

We have an excellent self-troubleshooting resource here on the Forums that helps many people with intermittent or prolonged service issues: 

 

ANSWERED: Tips for troubleshooting your Xfinity Internet connection

 

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