user_6bf60b's profile

Visitor

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3 Messages

Sunday, May 21st, 2023 11:53 PM

Closed

Technician ran the cable over the building withought securing

The cable comes down 3 stories and could be hit by a tall truck.I was there when he ran it.He had ladders and Im sure zipties.

These guys are supposed to be technicians???

Problem Solver

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1.4K Messages

2 years ago

@user_6bf60b Hello and thank you for bringing this to our attention. I can open a request to have someone take a look. 

 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address, and I'll be happy to help.

Visitor

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3 Messages

@XfinityAbbie​ 

*removed PII*

Please fix the hanging cable

(edited)

Problem Solver

 • 

1.4K Messages

@user_6bf60b Can you please send me your name and address via private message? 

 

To send the requested information:

  • Click "Sign In" if necessary
  • Click the "Direct Message" icon or https://forums.xfinity.com/peer-to-peer-chat
  • Click the "New message" (pencil and paper) icon
  • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
  •  - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
  •  - An "Xfinity Support" graphic replaces the "To:" line.
  • Type your message in the text area near the bottom of the window.
  • Press Enter to send it

I no longer work for Comcast.

Visitor

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3 Messages

Yor system is joke .I live at *removed address from public view.*

(edited)

Problem Solver

 • 

1.4K Messages

Please send me a message privately and not in the public forum. 

I no longer work for Comcast.

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