1 Message
Technician Privacy Violation
I had a technician on my property trespassing into a private area that he was not authorized to be in. More than that, he was caught on my security discussing details about my property and my tenant with a neighbor who has been harassing my tenants. I had a case open and was told someone would get back to me. But the case was closed with no additional followup. What are my next steps?
CCDanielB
Official Employee
•
252 Messages
2 years ago
Could you please send our team a direct message. Our team can most definitely take a further look at this issue.To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
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