Technician never comes to fix downed wires!
I have downed comcast (xfinity) wires that have fallen from my house into my driveway, into the public street and into my neighbor's yard across the street. The wires are all over the place. I am told every day the same thing: A technician will come to fix it. They never come! How do we get a technician to come to our house? We have texted in the App. We have spoken to customer service. But, no technician ever comes.