Visitor
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1 Message
Technician Installation
I had a technician come out name Joe I believe dark skin tall guy with a gut, anyway he did good installing my Internet but he blew up my bathroom and didn’t try to make it fresh at all eeewwww. He left dirty water backed up in my sink and left my back door open on the way out. I live in [Edited: "Personal Information"]. I was going to let it go but it really left a bad taste in my mouth that was absolutely disgusting he closed the door to keep the smell in and everything just nasty as [Edited: "Inappropriate Language"]. My name is [Edited: "Personal Information"] and my technician install was 9/16/2026 he came by around 10:30 AM today. I feel like he was trying to be funny and he didn’t send the survey because he knew I would clown him nope buddy you’re getting exposed either way. I’m calling tomorrow to complain about him too idc I’ll find a way!
XfinityShawn
Official Employee
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2.7K Messages
1 day ago
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EG
Expert
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121.2K Messages
13 hours ago
Concern moved here to the Customer Service help section.
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