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user_g6k0xf
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1 Message

09/26/2026 3:50 PM

Technician appointment

Do I need to be home when tech is there 

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Updated 

7 hours ago

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EG

Expert

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121.5K Messages

9 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityJeffB

Official Employee

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740 Messages

7 hours ago

 

Hello user_g6k0xf, thank you for reaching out here in our Xfinity Community forum. We appreciate your time and I am happy to help. Yes (you or another adult who knows what you need done), would need to be present during the tech's visit.

 

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