Hey there user_k8dfv8, thank you for reaching out through our Forum for help with new line concern. I have your back every step of the way until we get this figured out. However, I did have a few questions to make sure we take the best approach. Are you currently without service? Also, is your line an aerial or buried one?
XfinityMarcos
Official Employee
•
2.3K Messages
10 days ago
Hey there user_k8dfv8, thank you for reaching out through our Forum for help with new line concern. I have your back every step of the way until we get this figured out. However, I did have a few questions to make sure we take the best approach. Are you currently without service? Also, is your line an aerial or buried one?
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