Visitor

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3 Messages

Saturday, August 15th, 2026 10:17 PM

Technical support

Internet not working 

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Official Employee

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294 Messages

1 hour ago

Thank you for posting on our Community Forum, @user_odd7hn! I know how important it is to have your internet functioning at its optimal level! To help me better understand what's going on, how long has your internet connection been interrupted? What error are you getting? Did you check your connection through our Xfinity app? 

Here is our helpful guide, https://www.xfinity.com/support/articles/internet-connectivity-troubleshooting, that offers solutions to common internet issues.

Let me know, as I'm here to help!

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