Technical support

My line is laying on the ground from a tree and I can mow my lawn. Can someone please put it back up?

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Expert

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111.5K Messages

4 years ago

Concern moved here to the proper help section. And for greater exposure to actual Comcast employees for assistance.

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Official Employee

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1K Messages

4 years ago

Hey there, I can definitely help get the ball rolling on this.

In order to get started can you please send me a private message to Xfinity Support with your full name and full address.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Peer to peer chat" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

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Customer Service