Visitor

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1 Message

Thursday, August 21st, 2025

Technical issues

Line down, internet service, no service 

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Selected Oldest First

Expert

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112.8K Messages

2 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.5K Messages

2 days ago

 

user_qsayka, Hi! Thanks for taking the time out of your day to reach out. I can understand the importance of having your services work correctly as an internet subscriber myself. You've come to the right place. Our team of experts is dedicated to resolving downed line issues over social media. We can help. To get started, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.

 

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