berosenthal's profile

Regular Visitor

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2 Messages

Sunday, December 21st, 2025 4:51 PM

Tech support

This is an old email. My email is [Edited: "Personal Information"]

I need tech support

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Official Employee

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2.7K Messages

2 months ago

 

berosenthal Thank you for reach our via our Xfinity Community Forums. How can I help you today with your email? 

 

Visitor

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3 Messages

7 hours ago

oh my God, I’m looking for like after hours tech-support it never was ever a problem even though Xfinity is closed at 9 PM and the lines are down. I should still be able to reach like a technician to walk me through why my box is not working and I just got my services turned back on. I’ve tried everything on my own and now I need someone to send a signal. I don’t wanna wait until the morning, so how do I get a hold of someone? 

Official Employee

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3K Messages

@user_q41qwj

Thanks for reaching out to us,  we offer 24/7 assistance via https://www.xfinity.com/chat/

 

To clarify did you go through the activation process on the Xfinity app https://www.xfinity.com/activate ?

 

Can you clarify if your Internet or TV services are giving you an error message or error code?

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