U

Visitor

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1 Message

Sunday, June 22nd, 2025 3:55 PM

Tech support

My network [Edited: "Personal Information" does not work. When I phone comcast they say that they can not that I am having a modem reset. I am not having a modem reset but comcast ai has been saying this for 12 hours.

 
I need to speak with a live person ASAP 

please phone number ending in [Edited: "Personal Information"

Official Employee

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1.6K Messages

1 day ago

Hey @user_aws6nk , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the [Repeat Issue/Service]. I would be more than happy to offer my assistance looking into this further for you. Are you getting an error message when trying to connect to the internet? 

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