Tech service survey

How do I get my survey for the tech service visit I had yesterday? He was excellent. The rest of xfinity not. I have nothing good to say. But my tech Sam was great. The rest have lied and mislead with unethical business practices that I have no words for. A week on the phone and still waiting for an explanation on how a company so big could allow such buisness practices by the customer service reps you get on the phone. There are laws in the US about how business is conducted. Misleading the public and giving false information is unethical. You don't expect this from a monopoly. Yet it's what you get. It seems to be by design that you call for help. You are treated with how great a customer and told  they are helping you. I heard it over and over. 7,8 calls later you have been through several reps. Telling you they are sorry and going to fix it! By design you are being worn down to give up. Swallow the lies, pay or dump them and go else where. This does not sit well for a person that feels bullied by a company that you would expect would have the best business practices. No instead they have taken the public that has put them there. The customers and decided they don't need to treat them with the business practices that any other business would have to. I'm appalled by what I have experienced the past seven days. I can't let it go. It seems that if no one holds them accountable for deceiving the public. It will continue. It's so out of hand. I come from a family that was in buisness their whole life and I can't wrap my brain around the deception and flat out lies that Comcast is allowing the customer phone reps to get away with. You never get the same rep. Yet they say they record these calls. They need to listen to them. Everyone's time is valuable and a week on several calls to Comcast when your first was for help and its turned into chaos with out your knowledge is not ok