Visitor
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1 Message
Tech seemed not want to install service
I had a tech come out for new service in Saturday I could barley understand the tech he stated I have week signal and someone had to come out in 3 days to “add wires” and he left . Now I’m calling customer service who is off shore and the reps have no idea whhat I’m speaking of. Amy ideas as I’m lost as the first tech seemed like he did not want to work and ran
EG
Expert
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119.8K Messages
2 hours ago
The concern is not "Community Center" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityTommy
Official Employee
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3K Messages
2 hours ago
user_gttp73
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "Start New Conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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