Visitor
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2 Messages
Tech NOT did show up to my appointment
I had to schedule an additional tech visit since the first person couldn't set up my internet at my new place. I got a voice-mail not even a call that they were here I immediately ran out and no one was here. I'm so frustrated I'm about to call and cancel if I can even get anyone on the phone. DO NOT GET COMCAST ITS THE WORST SERVICE IVE HAD TO DEAL WITH.
XfinityBenjaminM
Official Employee
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2.1K Messages
2 years ago
@user_60e2ee Hello! Thank you for reaching out to us here on our Community Forums. We are sorry to hear that you aren't having a good experience with us but we can definitely assist you. We'll need you to send us a Private Message with your full name and address so that we can assist you further. Here are instructions on how to send us a PM in case you need them:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
We look forward to hearing from you.
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