Visitor
•
2 Messages
Tech [Edited] left tool package
Technician # [Edited: "Personal Information"] accidentally
Left his tool Package at our home.
[Edited: "Personal Information"]
Visitor
•
2 Messages
Technician # [Edited: "Personal Information"] accidentally
Left his tool Package at our home.
[Edited: "Personal Information"]
XfinityAldrik
Official Employee
•
2.4K Messages
8 hours ago
Good afternoon @user_yp1rdj! Thank you for bringing this to our attention
Could you please send our team a direct message with your full name and full address? Our team can open a ticket to let our local tech team know. To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
(edited)
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