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1 Message

Tuesday, February 10th, 2026 9:07 PM

tech appointment

To Whom It May Concern: 

I received a 4K box and I need a tech support person to come out and help install it. How can I schedule such appointment?

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Official Employee

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2.3K Messages

16 hours ago

Thanks for meeting us here in our Forums, @user_1qxs8v, about activating your new 4K box. You've reached the right place for assistance. Our Xfinity App is the best place to assist with activating your cable box. Have you tried it yet? Here: https://youtu.be/rhjM-HHWwAk?si=TuFSXfNQH_BiN8pF is a video that shows how to do it as well. Let us know if these are helpful to you. 

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