Visitor
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1 Message
Tech appointment
How can I schedule a tech appointment? I have gone through the troubleshooting steps through my TV and on my phone and I never can get to the point of having a tech scheduled.
Visitor
•
1 Message
How can I schedule a tech appointment? I have gone through the troubleshooting steps through my TV and on my phone and I never can get to the point of having a tech scheduled.
XfinityJamesC
Official Employee
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2.1K Messages
1 day ago
Greetings, @user_jdn5mx! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about scheduling a repair visit. You have definitely come to the right place for assistance.
If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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