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Dimi
20th Anniversary celebration
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Frequent Visitor

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16 Messages

Saturday, December 9th, 2023 6:45 PM

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Teacher & Promotional Discount

My promotional discount is ending on 12/14/23. I called customer service today (12/9/23) to see if there are any other promotions going on. I was told that I must call back on the 14th to find out. I tried to ask about a teacher discount (to find out if there is one), and again I was told I needed to call back on the 14th. Is there a way to find out about discounts than just calling back on the 14th? Also, I am a Diamond Member for my Rewards.

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8 months ago

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XfinityJustinC

Official Employee

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893 Messages

1 year ago

Hello, @Dimi. Thank you for reaching out over Xfinity Forums for support, you have contacted the right place for assistance in regard to looking at promotions. I definitely want to help answer any questions you may have.

 

Researching I found an old article on our website: https://corporate.comcast.com/press/releases/new-xfinity-offering-help-educators-stay-connected-this-fall. The article was dated August 2020, and the website: www.xfinity.com/teacher is no longer vaild and directs me to our regular website. 

 

While I was on our website, I did find that we now have student offers. Which require school information to be provided. If you have time you can visit this website, put in your address, then fill out the form with school information: https://www.xfinity.com/student. 

 

If you have served in the military we do have a program for our amazing active or retired veteran military members: https://military.xfinity.com/. 

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Dimi

Frequent Visitor

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16 Messages

I did call today (12/14/23) since my discount was expiring today. I was told I could not get a discount unless I get an iPad from Xfinity Mobile. Free iPad with cell service (1 GB) would be my discount, and my bill total would not change. Waiting to see the pricing before I agree. Also, no teacher/student discount that I could get.

11 months ago

XfinityGabriel

Official Employee

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1.9K Messages

Thanks for providing these details, @Dimi. I am happy to hear that we you were able to call in to our XFINITY Mobile Support team today. Do you have any additional questions or concerns for us today?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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11 months ago

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dimi007

Frequent Visitor

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16 Messages

All set, was surprised that discounts are no longer available to lower rates with the same plan, per the person I talked to. Only option was to go with a cheaper plan, which now is having me look at other companies for similar services.

(edited)

11 months ago

XfinityEricB

Official Employee

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1.7K Messages

If you have any other questions or concerns @dimi007, we are always happy to assist you!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

11 months ago

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bells91

2 Messages

@dimi007​ Sad the support who responded couldn't at least pass the feedback on to the team that it should be directed to. I as a teacher would love an internet discount. Great question! Thanks for asking :)

(edited)

8 months ago

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