Visitor

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5 Messages

Monday, September 15th, 2025 10:43 PM

Target Scam

I just received a phone call from someone claiming to be with Xfinity and offering me a huge discount if I paid with a Target Credit card or gift card.  I told him no, but now I see my account bill was paid from an unknown account ending in 0019.  Has anyone else experienced this? I'm not sure what to do.  Thanks

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Official Employee

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1.2K Messages

3 months ago

@user_0yzpds This is a known scam. They are paying bills at random addresses with fake accounts and reversing the payments later. They try to get you to send the gift cards and then disappear. We recommend changing your password just in case and contacting our Customer Security Assurance Team if you feel like any information has been compromised. 

Visitor

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5 Messages

Thank you! I appreciate your help. 

Official Employee

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1.2K Messages

You're welcome. Please feel free to let us know if you have additional questions or concerns. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Visitor

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17 Messages

5 hours ago

It was a 3rd party data breach of a former Xfinity vendor, Xfinity was just fined $1.5 Million for it. Xfinity not taking actions to protect it's affected customers from further exposure to this scam and is not warning its affected customers that their data was stolen. Link to article from last month (November 2025): https://www.techworm.net/2025/11/comcast-fined-1-5-million-after-vendor-breach-exposes-customer-data.html

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