Visitor

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5 Messages

Monday, September 15th, 2025

Target Scam

I just received a phone call from someone claiming to be with Xfinity and offering me a huge discount if I paid with a Target Credit card or gift card.  I told him no, but now I see my account bill was paid from an unknown account ending in 0019.  Has anyone else experienced this? I'm not sure what to do.  Thanks

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Official Employee

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851 Messages

2 hours ago

@user_0yzpds This is a known scam. They are paying bills at random addresses with fake accounts and reversing the payments later. They try to get you to send the gift cards and then disappear. We recommend changing your password just in case and contacting our Customer Security Assurance Team if you feel like any information has been compromised. 

Visitor

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5 Messages

Thank you! I appreciate your help. 

Official Employee

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851 Messages

You're welcome. Please feel free to let us know if you have additional questions or concerns. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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