Target scam

I fell for the Target scam. I’m not going to even bother writing it out since literally dozens of people have posted on here about the same scam. So how come Xfinity told me blatantly that this had nothing to do with them compromising my data when it clearly had everything to do with it and it’s a massively widespread issue amongst Xfinity customers? What are you doing to fix this issue, Xfinity?!!