Target Gift Card Scam *BEWARE THEY ARE GOOD*

I just got scammed the same way yesterday! I am out $480! I was told to purchase 2 Target Gift cards at $240 each and was connected to "Billing Dept." at which time I gave them the numbers on the back of the cards and was told my confirmation email would arrive in about 3 hours. That is when I called my credit card company and reported fraud. They took the information from me, but said that I most likely would not get my money back, and to file a report with my local Sherriff's department. I did that and was told they would open an investigation. Mot much hope there. 

I'm usually very good at spotting scams and such, but like you said, they are good. The sent me an invoice while I was talking with them and was told to read it back to them, as it was required for confirmation.  today I have been receiving voice mails telling me there was a processing error with my last payment, call [Edited:"Possible Malicious Number"], to resolve the problem. The numbers have been blocked by them now, but I've also received multiple text messages telling me my payment is stuck, or there is an issue with my Target payment, to resolve the problem please call back at the number showing on your caller ID. Number is [Edited:"Possible Malicious Number"]. My next step is to call Xfinity and the FTC. We will probably not get our money returned, but I have learned a lesson to be  more vigilant from now on.

This scam is the direct result of a security flaw in Xfinity payment processing system allowing scammers access to your account using just the phone number attached to it. This flaw BYPASSES the 2-level verification. It's a known flaw that Xfinity refuses to fix. [Edited: "Solicitation"]

Just got off phone with Xfinity. They deny any culpability. They deny there is a security flaw.  [Edited: "Solicitation/Personal Information"].

It is high time Xfinity should blast email to all the customers indicating this scam. I am surprised they are not doing so, as they do not want customers to know that they have Data Breach. It is so unfortunate that the scammers are still active and making good money by cheating people. My Brother got such a call recently, he talked to the scammer and asked him: "I know this is a fraud, why are you doing this?" and the guy replied that it is a easy way to make money. 

Xfinity needs to protect their customers. 

Thanks,

This same exact scam just happen to me today . promotions that expire, raise the prices in an effort to get you to search for another promotion ..They had had full access to my Xfinifty account and history. To be honest i'm still a little bit freaked out , they had my home address and they had a call center , along with Xfinity text messages me while i was on the call. Luckily, the giftcard was a big red flag and i never went through with the scam. 

I wasted almost a hour of my time and they have my information . I have a big problem with Xfinity out sourcing their call center to 3rd world country . And there a data leak at xfinity and they need to notify their customers . 

Here's an interesting addition to this saga.  I got the call/voicemail and new my account was up for renewal, but was still suspicious because 50% was too good to be true.  I went to the xfinity website and logged in to check current offers.  Didn't see anything like that and chatted to a 'live agent' via their text chat.  He couldn't find me any better offer to bring my price down when it goes up next month.  I told him about the call the voicemail and asked him if it was a scam and he assured me it was NOT.  I asked him if I called that number back would they be able to offer me a better discount than he could find me and he said yes.  So there are DEFINITELY people working within Xfinity that are helping to perpetuate this scam.  I didn't know about the Target side of it until after I went ahead and returned the call. As soon as they brought up Target and paying with a Target card I knew it was a scam and said no.  Disgusting behavior.  People are really sad in this world to go to these lengths to cheat people.  They must not realize that one day they have to talk to God about it all.  I would like to think that Xfinity was on top of this but perhaps it is just one of their side businesses.  Who owns this company?  

WOW! user_k093lz Thank you for sharing! THIS IS extremely important topic! AND since it is still on going 6 months later as well. AND the VM was in perfect timing to my new upgrade with a proper rep from Xfinity two days prior. SOOOO based on the timing of my changes from a Saturday to getting a VM to verify my "changes" to "hey, we are helping current customers during this hard time of inflation" blah, blah etc. I KNOW Xfinity doesn't contact BUT bc I just made changes two days prior and picked up my new equipment at my location I assumed it was legit. I am also sharing BECAUSE it seems enough scams have happened that both Target and major CREDIT card companies are onto these bots/AI/scammers bc my transaction was blocked, and the gift cards were not allowed to be used after they received the codes. THIS is the good news, and I am sorry for the people that may pay cash/checking and it takes longer to recover.  BUT I am wondering how we can even address this legally bc we are fighting the "void" with the AI and all. 

I was disappointed that the three reps I spoke with today at Xfinity (including the high security personnal) we all AI!!!?????

They called us two days ago, insisted on responding with a specific phone number [Edited: "Malicious Phone Number"]- from Weymouth, MA but msg said hours are 8-5 Pacific Time. They did their promotion spiel and didn't tell us about Target affiliation until after we considered it. Had to have the gift cards by 9pm or they would SUSPEND OUR SERVICE! (We were on autopay and were up-to-date.) They had our address, credit card info (thank you, Musk) and threatened to charge our card $199 cancellation fee. I relayed that they couldn't do that - it was against the law, but they insisted it was "Comcast policy." One of them (Indian accent) was "Bill [Edited: "Personal Information"]" (NOT) and the other was "Jim [Edited: "Personal Information"] (also NOT). Comcast has often done pushy marketing, so it wasn't all that strange to begin with. Cancelled the credit card and did not fall for it. They just take the gift cards and laugh all the way to the bank... Scary that Xfinity has this security breach - really scary.

:(

I attempted to notify Xfinity on a chat line and the entire convo the person was trying to sell me a bundle deal - SOOOOOOO annoying and frustrating!  

Happened to me as well I did not fall for it however

I'm on the line with them now. They said $10/month, but need to prepay 4 years for $480 with target cc or gift cards. They were able to deposit $15 into my account while I was chatting with xfinity so that was the bait, but I was able to confirm not good and blocked them. I'm hoping that this doesn't cause any other issues with my account security.

Beware of scam:  phone [Edit: "Possible malacious phone number"] offer discount of new Xfinity service for $480 paid with Target gift card.

I believe Xfinity owns some responsibility in this. The scammers have found a way to get into the Xfinity billing system and by making temporary changes, they are able to convince victims that this is a legitimate offer.  If victims login on the website or the Xfinity app, they are able to see changes that the scammers have promised them. Xfinity has been made aware of this flaw in their systems a long time ago and having done nothing to mitigate the flaw. 

I got scammed and realized quickly enough as to get target to invalidate my cards and refund the money. Xfinity did nothing when I called them. The scammers called me again 6 weeks later.  I finally dropped Xfinity for data and use a Verizon router that leverages the cell network. The cost of Verizon is 1/3 the cost of Xfinity. Good ridens. 

I agree! I am in the middle of my dispute and when I contacted Xfinity with being transferred to higher department it was all AI! I wasn't ever in contact with a human. ALSO these scammers turned off our internet that night when the payment didn't go thru bc Target knew to block these gift cards! AND they contacted me just one day after I did make changes to my account and this is how I was derailed into thinking it was real! :o(((

I wish I had been smart enough to look here before buying $600 in Target Gift cards. I feel sick to my stomach.