U

Visitor

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1 Message

Wednesday, May 14th, 2025 6:31 PM

Tap in green box is broken

Xfinity tech said ISP Tap is broken in green box next to street. It’s been a week and no follow up. Lots of internet issues And I can’t reach a live person to get an update. 

Official Employee

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1.7K Messages

1 day ago

Hello, how are you @user_z5b77w? Our team can help. Feel free to send us a direct message, so we can take a closer look at your account and any work orders that have been fulfilled. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." It's next to the bell icon on the right side of the page. 

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