U

Visitor

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1 Message

Wednesday, May 28th, 2025 9:17 PM

Tall cable connection box in front yard

I have a 3ft tall round connection box in my front yard. Is it possible to have a shorter one installed as it is an eyesore and Impossible to hide with landscaping. My Neighbors don’t seem to have one in their yard and I I am the only one in my cul-de-sac to have one. Would be willing to pay to have a smaller one installed.

Official Employee

 • 

1.3K Messages

2 days ago

 

user_i5vtqh Hey there. We can submit a ticket to have our engineering team take a closer look at this to determine if a smalled one can be installed. 
 
Will you please send our team a direct message with your full name and full address?
~~~~
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 

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