Hello user_xn15nr. Thank you for reaching out to us on our Xfinity Forums! I'm sorry to read that the internet is not working. I know how vital our services are for our customers and any interruption can create a poor experience.
I would love to help with the internet, and we can also answer any questions you have with the account. For the internet are you showing any area issues in the Xfinity app, or you can check your address online with our status map.
XfinityPaula
Official Employee
•
1.4K Messages
2 days ago
Hello user_xn15nr. Thank you for reaching out to us on our Xfinity Forums! I'm sorry to read that the internet is not working. I know how vital our services are for our customers and any interruption can create a poor experience.
I would love to help with the internet, and we can also answer any questions you have with the account. For the internet are you showing any area issues in the Xfinity app, or you can check your address online with our status map.
What billing question of concern do you have?
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