Visitor
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1 Message
Talk to some one about my bill and disconnecting
My friend just go 1Gig internet from xfinity for $50 per month for 5 years. I now have fiber available in my area from several other providers can I talk to someone about getting the same deal as my friend or better yet price match some of the other providers I can chose from
XfinityJon
Official Employee
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826 Messages
1 hour ago
Good afternoon user_xbp26i you have reached the right team. We will be more than happy to assist you.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window and press Enter to send it.
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