user_afo7cr Hi there! Forums are designed to help customers in public so other customers having the same issue can also benefit from the experience. With that, a post or at least a comment asking for help is needed to trigger us to reach out. Once we do, you can feel free to send over a DM. How can we be of assistance?
What a shame that Xfinity makes us uncomfortable and not able to talk with representatives! We pay them salaries and not able to talk about our needs or have a discussion! Stop to milk out our wallets ! Make options for customers to talk physically by phone and get resolved our issues.
user_afo7cr
1 Message
3 months ago
How do you get to an agent on the chat
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user_1f9139
Visitor
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18 Messages
3 months ago
So do I, but Xfinity Customer Service is a terrible joke. They will not connect me to a human. The automated "assistant" even hangs up on me.
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user_3zrk7z
2 Messages
2 months ago
What a shame that Xfinity makes us uncomfortable and not able to talk with representatives! We pay them salaries and not able to talk about our needs or have a discussion! Stop to milk out our wallets ! Make options for customers to talk physically by phone and get resolved our issues.
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