Hello there! Thank you for taking the time to visit Xfinity Forums for help with your billing concerns. The new Xfinity statements make it even easier to locate charges and descriptions of these through the Xfinity app or online at xfinity.com.
If you are still in need of assistance please feel free to direct message us your full name and service address to get started.
Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
XfinityEva
Official Employee
•
1.6K Messages
12 days ago
Hello there! Thank you for taking the time to visit Xfinity Forums for help with your billing concerns. The new Xfinity statements make it even easier to locate charges and descriptions of these through the Xfinity app or online at xfinity.com.
If you are still in need of assistance please feel free to direct message us your full name and service address to get started.
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