Visitor
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1 Message
System down for BRIEF periods.
Your definition of brief is a joke. 7 hours on monday and 12 hours yesterday. At the present time everything is connected EXCEPT for the tv connected to the main box. I have done everything suggested by text messages and nothing works. Messages like check your cable connections etcetera have been. I WANT THIS FIXED OR THERE WILL BE OTHER OPTIONS FOR ME. I pay you people 257 dollars a month for [Edited: "Inappropriate Language"] service like this. FIX IT> Thank you.
EG
Expert
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122.1K Messages
1 hour ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBradM
Official Employee
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1.6K Messages
44 minutes ago
@user_vv3s9m Our team can definitely understand how stressful and irritating it is to have issues with your internet connection. We all work from home on this end of the screen so we can completely relate to how it causes you to make arrangements that you didn't expect. Is your area currently being affecting by a service interruption being reported through the Xfinity app?
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