Switching to in store pickup

Hey @user_rfv5l1!! We can help modify your order here! You can also set up an appointment over at xfinity.com/store and you will be sent a new order approval once that deliver/install option is updated.

For assistance here just send us a direct message with your full name and service address for the new service. 

• Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
• Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it