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Wednesday, May 7th, 2025 2:12 PM

Switching from Xfinity Gateway with Coax to Wireless

I just recently moved into a new apartment, and I have transferred my services. Upon moving in, I do not see a coax or ethernet port in the apartment. I have a scheduled appointment with a technician tomorrow, but I do not want them to come install a port and run a long cord throughout my apartment. How do I switch over to wireless? Is there anything I can do before my appointment?

Official Solution

Problem Solver

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554 Messages

2 days ago

You will need to have a line run to your unit.  There is no way to connect a modem to their network wirelessly. Your local network is wireless, not the connection to the xfinity network.  You will have to have a tech come out and do the install and activation of your modem/router. 

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