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1 Message
Switching from customer provided modem to Xfinity Gateway
I received an email stating that my cable modem is no longer receiving security updates and needs to be replaced. I have Xfinity Voice, so need a cable modem that supports that. None of the supported options listed by Xfinity are available at retail anymore, so I would like to replace my old device with an Xfinity Gateway. However, all my attempts at doing so online have resulted in errors. Any help would be greatly appreciated!


EG
Expert
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123.1K Messages
22 minutes ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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