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H88ch
1st Topic

Visitor

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2 Messages

Thursday, May 1st, 2025 6:39 PM

Switch to Xfinity Now

I already have Xfinity service, but would like to switch to Xfinity Now. Is this possible?

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Updated 

2 days ago

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XfinityEmilyB

Official Employee

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2K Messages

2 days ago

@H88ch Welcome to our community forum! Thank you for reaching out to us, so we can answer your questions about switching to NOW services. Which Xfinity services do you currently have and which NOW services are you interested in signing up for? 

 

You can find instructions to subscribe to NOW service here. 

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H88ch

Visitor

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2 Messages

Currently have Xfinity 150 Mbps
Is it as simple as cancelling my current service and then visiting a retail location to sign up for NOW?

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2 days ago

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XfinityEmilyB

Official Employee

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2K Messages

@H88ch Yes, it's a super simple process that I can help with over this platform, so you can save a trip to the store :). 

 

Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address so I can find the account and get started on a resolution. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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2 days ago

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XfinityJon

Official Employee

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76 Messages

2 days ago

Good afternoon @H88ch thank you for using our Xfinity Community Forums! I am glad we were able to answer some questions for you today. If you do need assistance again in the future, please don't hesitate to reach out!

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