Visitor
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1 Message
Switch gift cards
I am questioning ticket [Edited- Personally Identifiable Information]. IT has been since the beginning of the yesr since we switched and I have contacted you numerous times about the fact that we have not recieved our gift cards. The last time I spoke with you I was promised I would have them by July 1st. Well I still don't have them. Please help with this.
XfinityAlyssaA
Official Employee
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2K Messages
14 hours ago
Good afternoon @user_17v3a1, and thank you for reaching out on our Community Forums, we appreciate it. I see that you are reaching out due to concerns over receiving your gift cards and understand where you are coming from. Have you tried checking our incentive tracker https://www.xfinityincentivetracker.com/track? Did anyone reach out to you on our ticket?
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