switch from business to residential

Question

How do I update the type of service for an existing address?  It was formerly business but has now been converted to a residence so I need residential service.  Thank you.

EG · Answer

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

XfinityJosephA · Answer

user_kfgrzo is the Comcast Business account closed? We would need to call our Comcast Business team to close the business account. They can be reached at (800) 391-3000. Then we can open a residential account at the location.

Customer Service

user_kfgrzo

switch from business to residential

EG

XfinityJosephA

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