Visitor

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1 Message

Thursday, July 30th, 2026 4:40 PM

Sweepstakes Email Address

I received a sweepstakes winner message from an email that is different from the one that it says the emails will come from. 

It's from the email below, and the sweepstakes page said ti would be coming from support@xfinitywinners.com

Xfinity Rewards<support@xfinityrewardswinners.com>

Can you validate if this is a real email or not. 

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Official Employee

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3K Messages

1 hour ago

 

user_lck7e5 Welcome to our community forum! I can definitely check your account to make sure that Email came from a legitimate Xfinity source :). Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
How to Send Us a Direct Message: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon.
3. Click the "Start new conversation" (pencil and paper) icon. 
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. An "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it. 

 

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