Visitor
•
1 Message
Suspicious Email received
Is the following an actual authentic email that Comcast sent a little while ago?
"Important Reminder From
Comcast
E-Mail Report for Mailbox Xfinity
email system failed to process
new mails for your mailbox. Three
(3) valid email messages were
held and quarantined for deletion.
Review messages below and
restore valid mails back to the
inbox folder.
CLICK HERE TO REVIEW AND
VALIDATE MESSAGES NOW
THIS IS A SERVICE-RELATED
EMAIL Comcast will occasionally
send you service-related emails to
inform you of service
upgrades or new benefits"
BruceW
Gold Problem Solver
•
27K Messages
19 hours ago
Can't say for sure without knowing more, but it does not look legit.
Do not click!
Check email that claims to be from Comcast/Xfinity with their Connect webmail (https://connect.xfinity.com/) and look for the XFINITY Verified Email logo. See https://www.xfinity.com/support/articles/comcast-verified-email for examples of valid logo placement. A logo in the body of the email does not count.
Unfortunately, AFAIK the logo is not present when you view one of their messages in an email app or program. It's only visible when you use their web email site, and only for email sent to a Comcast.net address.
To report a scam email follow the instructions under the "How do I report phishing email sent to or from a Comcast.net email account?" heading on https://spa.xfinity.com/help/email-abuse?faq=spam-email.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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